Director of Institutional Research and Effectiveness

The Director of Institutional Research and Effectiveness, this position serves as the central source for institutional data and reporting. The Director of Institutional Research and Effectiveness supports the overall Converse mission by working directly with key stakeholders to enhance their understanding of data, drive fact-based strategic decisions, and ensure that data complies with higher education standards and norms for both internal and external use. The Director of Institutional Research and Effectiveness serves a critical role in the preparation, maintenance, and integrity of information needed for accreditation (including but not limited to the Southern Association of Colleges and Schools Commission on Colleges, SACSCOC) and other compliance reporting needs. 

Essential Duties and Responsibilities(Director of IR&E)

  • Accreditation Process Support
    • Supports the SACSCOC process in collaboration with Converse's accreditation Institutional Accreditation Liaison (IAL).
    • Supports the timely and accurate completion of all reports and supporting documentation for University accreditation efforts, working collaboratively with faculty and staff as well as departments in the ongoing collection of data and information.
    • Supports other Accreditation efforts as assigned.
  • Decision and Data Support
    • Ensures appropriate data are available for institutional decision-making at various levels across the University. Maintains central repository for institutional data and provides necessary communication with teams across campus that utilize this data for various reporting processes.
    • Works with individual offices, programs, and division heads to plan and implement regular, systematic assessment of operational effectiveness. Provides ad hoc reporting as needed.
    • Analyzes strategic alignment and effectiveness loops within campus operations. Offers suggestions for strategic planning and resource allocation decisions.
    • Conducts in-depth research projects on topics related to institutional priorities such as retention, institutional space, grant and foundation reporting, faculty credit hour production and other strategic priorities.
    • Produces enrollment projections for budgeting and planning.
    • Provides leadership as the primary liaison to Campus Technology and other offices related to institutional data and reporting. May help oversee student workers, graduate assistants and/or data analytics interns.
  • External Reporting and Regulation Compliance
    • Strictly monitors all required external reporting and regulation mandates which include, but are not limited to U.S. Dept. of Education (IPEDS), South Carolina Department of Education, accreditation, professional organizations, and university guide publications.
    • Ensures the accuracy, quality, and timely completion and delivery of all external reports.
  • Other Responsibilities
    • Collaborates with Provost and administrative units to track continuous and systematic processes for institutional assessment and improvement; also responsible for tracking and reporting on key performance indicators that develop out of planning processes.
    • Provides oversight of the department budget.
    • Serves on designated University committees and councils.